KBC, a pilot becomes a fully fledged project

The task that was entrusted to Eurest? Setting up a trendy concept to charm the modern consumer.

One of the leaders of the Belgian banking world has chosen to go for innovation and variety.  Eurest was first invited in 2008 to organise food services in the brand new building of the KBC administration in Louvain with the specific task to set up a trendy concept to charm the modern consumer.

This formula has become the standard since 2011 April 4th for all KBC staff restaurant since KBC extended its contract with Eurest to its sites of Brussels, Malines, Antwerp and a second (larger) site in Louvain.  In 2012, the food services in a new building under construction in Ghent will also be added.

Breakfast and lunch are served in each site.  The Malines office has also an evening and night shift which must be catered for.

The second site in Louvain and the site of Brussels serving each day 2000 guests, have been equipped with a new DeliMarché, after the example of the first Louvain concept.  The DeliMarché is independent of the restaurant and provides in snacks to take away or to consume in situ:   sandwiches à la minute satisfying individual wishes or standard preparations, hot snacks (panini, provencette), take away salads, delicious desserts (smoothies, fruit- and milk preparations), cold and hot drinks - a large variety of fresh and attractive products is available in the morning, at lunch and for the coffee break.

The free flow restaurant in Brussels received a new salad bar and a soup counter.

The food service team directed by Joeri Zizek has got clear instructions:  provide for diversity and assure a trendy and fresh presentation.

The 'today's special' and soup are part of the basic offer subsidised by KBC in favour of its employees.  All other products and preparations are sold to competitive market prices.  Every day the consumer can make up his mind out of a hot 'today's special', a wellness menu, a pasta dish, the suggestion of the chef, cold dishes completed with a soup or a salad chosen and composed by the consumer himself.

Joeri Zizek works with a team of 50 persons. The first priority at the start was the organisation of a thorough and well structured maintenance and hygiene scheme since this is the base for a quality service.  The assortment was chosen out of quality products. A high-finished and attractive presentation must deliver the finishing touch.

What is the challenge for the future?  Hear the name Eurest all over the KBC offices, used as a trendy reference for quality and turn every consumer into a real publicity man or woman for Eurest!

IG -2011 April 14th